Blog posts about statistical and practical tools used to manage quality improvement projects including Lean and Six Sigma initiatives.
Last week I was fielding questions on social media about Minitab 18, the latest version of our statistical software. Almost as soon as the new release was announced, we received a question that comes up often from people in pharmaceutical and medical device companies:
As a member of Minitab's Technical Support team, I get the opportunity to work with many people creating control charts. They know the importance of monitoring their processes with control charts, but many don’t realize that they themselves could play a vital role in improving the effectiveness of the control charts.
By some estimates, up to 70 percent of quality initiatives fail. Why do so many improvement programs, which are championed and staffed by smart, dedicated people, ultimately end up on the chopping block?
According to the Juran Institute, which specializes in training, certification, and consulting on quality management, the No. 1 reason quality improvement initiatives fail is a lack of management support.
For a process improvement practitioner, finishing the Control Phase of the DMAIC process is your ticket to move on to your next project. You’ve done an excellent job leading the project team because they identified root causes, developed and implemented solutions to resolve those root causes, put a control plan in place and transitioned the process back to the Process Owner. Soon, however, you learn that the process has reverted to its original state.